The Telecom Regulatory Authority of India (Trai) extended the deadline for the submission of consumer application forms (CAFs) on behalf of cable television subscribers by 15 days to 10 July after a meeting with cable companies, avoiding the disconnection of their services.
Multi -system operators (MSOs), or large cable network operators, had been required to file the forms containing details of customers and their choice of channels with the regulator by 25 June.
A senior Trai official confirmed that cable companies had been given the extension, adding that this would be the last one.
“Forms have started coming in large numbers now. The MSOs need time to get to 95% of coverage so disconnection inconvenience is minimized,” said the Trai official on condition of anonymity.
The forms need to be filed by cable TV subscribers in Mumbai, Delhi, Chennai and Kolkata, the cities covered by phase one of the digitization drive.
The rules stipulate that MSOs cannot deliver signals unless they have the viewers details.
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