Accenture launched a first-of-its-kind innovation hub in Bengaluru. The facility, in many ways, reflects the confidence of a company that has become the most successful in the IT services business today, having transitioned to the requirements of the new digital technologies that have buffeted the industry in recent times.
In the 10-floor, 4.4 lakh sqft facility, there are wall-sized panoramic, interactive digital screens; large, open work areas; walls with vibrant colours; casual seating spaces -the kind that one sees in large technology product companies.
The facility is populated with talent (about 4,000 people) and tools in the most happening digital areas, including artificial intelligence, blockchain, security , automation, cloud, as also in a variety of industry areas, such as banking, telecom and healthcare. All of this makes for a great innovation environment. But the key to the facility, say Accenture executives, is its ability to showcase the best of technologies to a customer, and conceptualize, develop and deliver mature solutions to their problems in a matter of days, instead of the weeks and months traditionally required.
The facility is the first such for the $33-billion IT consulting and outsourcing company. Over 140,000, or about a third, of Accenture's 411,000 employees are in India.
Accenture has re-skilled a large proportion of its employees, and made 37 acquisitions since the beginning of 2016 to strengthen its capabilities in the new digital areas. Today, about 50% of its revenues comes from the new digital, cloud, and security services spaces, and this space is growing at strong double digits. Many of its peers, including the big Indian IT services companies, are seen to be making the transition far more slowly, and their overall growth rates are slowing.