Hyatt Regency Mumbai suspends operations

Hyatt Regency Mumbai, one of the premium luxury hotels of the financial capital of India, suspended operations owing to severe fund crunch.

Incidentally, the global hospitality major’s landmark property in India — Hyatt Regency Delhi (owned by a different group) — has been off Hyatt’s global booking website since at least last winter.

The Hyatt Regency Delhi, however, remains operational while the 401-room Hyatt Regency in Mumbai’s Sahar Airport Road has shut down for now with immediate effect. Clearly, Hyatt is having issues with both its landmark properties in India.

“As a result of no funds forthcoming from Asian Hotels (West) Ltd, the owner of Hyatt Regency Mumbai, to sustain the operations of the hotel, a decision has been taken to temporarily suspend all operations for Hyatt Regency Mumbai. The hotel will remain closed until further notice. Future reservations through Hyatt booking channels will remain temporarily unavailable. At Hyatt, our guests and colleagues are a top priority, and we are working closely with the hotel’s owner to resolve this situation,” Sunjae Sharma, Hyatt’s vicepresident and country head for India, said.

Hyatt Regency Mumbai’s GM, Hardip Marwah, messaged employees that the owner is not infusing funds “... to enable payment of salaries or support operation of the hotel… (it) will remain closed till further notice.” Hyatt Regency Delhi, owned by Asian Hotels (North) Ltd, has been off Hyatt’s global booking website for months.

“The (Delhi) hotel is open and functional. If anyone wants to book, (they) can call the hotel to book directly or (they can) book through third party channels,” Hyatt Regency Delhi said last November in an official statement. The situation, “is the same,” said an official of Hyatt Regency Delhi on Monday.

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